Make sure that you’re typing in your username/email address and password correctly:
Please double check the following points.
・Directly type into the field without copying or pasting.
・Check for unnecessary spaces before or after the text. If you still can’t log in, you can try the following.
・Update the operating system and/or browser.
・Set your browser to accept cookies.
・Restart the router and/or modem.
If the Date and Time in the operating system is significantly off, cookies won’t work correctly.
Please confirm that the Date and Time are correct.
If you’re logging into the site with 3rd party service ID(Google or Facebook), click the appropriate icon below the “Login with another account” and follow the instructions there.
You cannot login with IDs other than iKnow! IDs in the “Email” and “Password” fields.