We offer a special plan for users who renew their Pro contracts while still a member.
If you renew your contract for 12 months before your current one expires, you’ll get an extra free month of study.
The term of your new contract will start after the current contract expires even if you renew it beforehand.
Please note that 12 months plan is a fixed subscription, therefore will not be automatically renewed.
* This offer is only eligible for users who extend their contract before the current expiry date.
* This offer is only eligible with the purchase of 12-month contracts.
* A user with a monthly recurring plan must first cancel this plan to receive three months of iKnow! free. Check this FAQ page.
* Specifications are subject to change without notice.
You should set up a recommendation scheme. For example, if a new user subscribe for 6 months after my recommendation, I get 1 month free, 3 if he subscribes for 12 months.
Thanks for sharing your idea. I'll definitely bring it up to the Product Team's attention.
Enjoy your weekend!
I have been trying to renew my Pro contract, but am continually taken to the new membership page. I like the Japanese Core program, but I am frustrated with the renewal procedure. I simply want to pay for the fixed contract 12 month + 3 bonus months scheme.
We've received your support ticket and responded.
Please log in to the correct account to receive the renewal bonus.
Does your account automatically renew if you're on, say, 6 months? Or does the user have to approve charging their card first?
If we renew our contract during our Pro Membership, the renewed period gets tacked on the end of our already purchased time yes? So that if I were to buy 12 months again (I only just purchased Pro a few days ago) I'd have 27 months of Pro ahead of me?
Does this count if I purchase a renewal while the current (until 31/3/1013) special discount is available, i.e., do I still get 3 free months membership if I renew while a 12 month subscription only costs 6,000 yen?
re question asked by NinKenDo: I wonder too when you have special promotions - if we have an active contract that ends, for example in December, and we purchased another 12 month subscription in July, would that purchased 12 month subscription be appended to our current contract (thereby saving us money :-) ) - I've never really understood how your system would work.
Yes, if you purchase for example another 12 month plan during your pro membership, it is going to be appended to your current contract so that you won't waste anything.
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