What is "Contract Renewal Bonus"?

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9 comments

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    petithomme

    You should set up a recommendation scheme. For example, if a new user subscribe for 6 months after my recommendation, I get 1 month free, 3 if he subscribes for 12 months.

  • Avatar
    Miwa

    @petithomme,

    Thanks for sharing your idea. I'll definitely bring it up to the Product Team's attention.

    Enjoy your weekend!

    Miwa

  • Avatar
    Lindell Bruce

    I have been trying to renew my Pro contract, but am continually taken to the new membership page.   I like the Japanese Core program, but I am frustrated with the renewal procedure.  I simply want to pay for the fixed contract 12 month + 3 bonus months scheme. 

  • Avatar
    Miwa

    @Lindell,

    We've received your support ticket and responded.

    Please log in to the correct account to receive the renewal bonus.

  • Avatar
    delenir99

    Does your account automatically renew if you're on, say, 6 months? Or does the user have to approve charging their card first?

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    caprice.L
    Do you automatically renew the contract or do we have to do something in order for the subscription to renew? Thank you.
  • Avatar
    NinKenDo

    If we renew our contract during our Pro Membership, the renewed period gets tacked on the end of our already purchased time yes? So that if I were to buy  12 months again (I only just purchased Pro a few days ago) I'd have 27 months of Pro ahead of me?

     

    Does this count if I purchase a renewal while the current (until 31/3/1013) special discount is available, i.e., do I still get 3 free months membership if I renew while a 12 month subscription only costs 6,000 yen?

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    bohfive

    re question asked by NinKenDo:  I wonder too when you have special promotions - if we have an active contract that ends, for example in December, and we purchased another 12 month subscription in July, would that purchased 12 month subscription be appended to our current contract  (thereby saving us money :-)   ) - I've never really understood how your system would work.

     

  • Avatar
    Koh

    Yes, if you purchase for example another 12 month plan during your pro membership, it is going to be appended to your current contract so that you won't waste anything. 

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