【Functionality & Content】

Site Functionality

• What kind of courses are available?
• I want to study Japanese but I don’t know where to start.
• How can I get started?
• Can I reset my study data?
• How can I add a course to 'Studying'?
• How many courses can I add to 'Studying'?

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Study Applications

• How can I type special kana letters?
• Sentence Trainer: Quiz type settings
• Why doesn't progress go up?
• How long does it take to complete a course?
• What is a checkpoint?
• How can I type pinyin with tone markers?

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Custom Courses

• What is Custom Course Editor?
• Can I share my custom courses with others?
• How many items can you register in a course?
• Can I upload and use my own audio files?
• Why is the Start button not visible on my custom course?

Content

• How come parts of speech of some Japanese words do not match the ones in example sentences or translations?
• Any Japanese grammar/JLPT related courses?
• What type of Chinese do you teach?

Other

• I cannot download any course using Kindle Fire.
• How can I display the Developer Console?
• Where can I download browsers?
• What is the recommended computer environment?
• How can I report a content error?
• How do I clear my browser's cache?

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